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FAQ
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your questions.
If you’re new to Dentlink or looking to elevate your digital
dentistry experience, this section will help you learn more about us.
What is Dentlink?
Dentlink is a top-tier digital dental lab that services across the world.
Dentlink makes it easy to:
- Manage digital lab orders seamlessly
- Enable real-time communication between dentists and technicians
- Track cases end-to-end with full visibility
- Stay connected through the app, anytime and anywhere
What is Digital Dentistry?
Digital dentistry is the use of digital tools to diagnose, design, manufacture, and manage dental treatments more accurately, efficiently, and predictably than traditional methods.
Is Dentlink right for me?
Dentlink is a perfect solution, if
✔ You’re a dentist or dental clinic looking for an efficient digital workflow to outsource lab work.
✔ You want access to high-quality, cost-competitive dental prosthetics from skilled technicians.
✔ You value communication and tracking tools to coordinate digitally with labs.
✔ You're open to international lab sourcing and digital file sharing rather than traditional analog impressions and shipping.
Dentlink is worth considering if you are a dental professional who wants to modernize and streamline how you order, track, and communicate lab work digitally, potentially saving time and costs.
What's the onboarding like?
Getting started is simple, straightforward, and completely free.
Just sign up and connect your scanner—it takes only 10 minutes.
If you need any assistance, our Customer Success Team will contact you after sign-up and walk you through the entire process.
Keep an eye on your inbox!
How much do you charge for Dentlink? Is it Expensive?
We only charge for the dental prosthesis you order.
Everything else? Absolutely free. No hidden fees or subscription costs.
To give you an idea of pricing:
• A single zirconia crown starts at around $75 per unit
• An implant crown with a custom abutment is $200 per unit
To view the full pricing list, sign up here and select your country.
What if I don't have a intraoral scanner?
Don’t worry!
We accept both physical impression cases and digitally scanned cases.
Please note that sending physical impressions may take up to 3 weeks to receive your dental prosthetics.
Digital scans typically offer a faster turnaround.
If you don’t have an intraoral scanner but would like to try one for free, we offer special promotions.
Check out our promotion page here.
Which intraoral scanner brands Dentlink support?
We support the following intraoral scanner brands:
iTero, Dentsply Sirona, Medit, 3Shape, Carestream, Planmeca, SHINING 3D, DEXIS, Alliedstar, and Straumann.
How long does it take to get my dental prosthesis delivered?
Less than 2 weeks — guaranteed speed you can trust.
With FedEx, DHL, and UPS, plus an optimized production workflow, your high-quality dental prosthetics arrive quickly and reliably.
If a physical impression is used, the turnaround may extend up to 3 weeks.
Which countries does Dentlink support?
Dentlink is currently available in the United States, Canada, the U.K., Australia, and New Zealand. We’re actively expanding to additional countries—so stay tuned.
What payment methods are accepted?
We accept credit cards and Wise wire transfers.
When do I get charged?
We charge monthly for completed orders.
Are refunds or remakes available?
All devices are custom-made and non-refundable.
Concerns must be addressed through quality assurance processes.
How do I place an order?
Once connected, your scanner uploads orders to Dentlink automatically.
What types of dental prosthetics can I order?
Dentlink provides a full range of dental solutions—from restorations to linkGuide, our surgical guide designed for precise and predictable implant procedures.
Can I upload intraoral scans and STL files?
"Yes.
Dentlink fully supports digital workflows, including intraoral scans and STL file uploads."
Can I track my order status?
"Yes.
You can track your order status in real time through the Dentlink platform, from production to shipping."
Can I communicate with the lab during production?
"Yes.
Dentlink allows direct communication with the lab throughout the production process via LinkTalk case messaging."
What if I need to modify or cancel an order?
"You can modify or cancel an order before production begins.
Once production has started, changes may be limited or not possible."
How are Lab Technicians selected and verified?
Dentlink partners only with carefully vetted technicians. Each lab is evaluated based on quality standards, certifications, production capability, and reliability before being approved.
What languages does Dentlink support?
Dentlink supports English, with additional languages planned as we continue to expand.
I’m a DSO. Is customized pricing available?
"Yes. Dentlink offers customized pricing for DSOs based on order volume, workflow needs, and contract terms.
Please contact our sales team to discuss a tailored plan."
What is Dentlink?
Dentlink is a top-tier digital dental lab that services across the world.
Dentlink makes it easy to:
- Manage digital lab orders seamlessly
- Enable real-time communication between dentists and technicians
- Track cases end-to-end with full visibility
- Stay connected through the app, anytime and anywhere
What is Digital Dentistry?
Digital dentistry is the use of digital tools to diagnose, design, manufacture, and manage dental treatments more accurately, efficiently, and predictably than traditional methods.
Is Dentlink right for me?
Dentlink is a perfect solution, if
✔ You’re a dentist or dental clinic looking for an efficient digital workflow to outsource lab work.
✔ You want access to high-quality, cost-competitive dental prosthetics from skilled technicians.
✔ You value communication and tracking tools to coordinate digitally with labs.
✔ You're open to international lab sourcing and digital file sharing rather than traditional analog impressions and shipping.
Dentlink is worth considering if you are a dental professional who wants to modernize and streamline how you order, track, and communicate lab work digitally, potentially saving time and costs.
What's the onboarding like?
Getting started is simple, straightforward, and completely free.
Just sign up and connect your scanner—it takes only 10 minutes.
If you need any assistance, our Customer Success Team will contact you after sign-up and walk you through the entire process.
Keep an eye on your inbox!
How much do you charge for Dentlink? Is it Expensive?
We only charge for the dental prosthesis you order.
Everything else? Absolutely free. No hidden fees or subscription costs.
To give you an idea of pricing:
• A single zirconia crown starts at around $75 per unit
• An implant crown with a custom abutment is $200 per unit
To view the full pricing list, sign up here and select your country.
What if I don't have a intraoral scanner?
Don’t worry!
We accept both physical impression cases and digitally scanned cases.
Please note that sending physical impressions may take up to 3 weeks to receive your dental prosthetics.
Digital scans typically offer a faster turnaround.
If you don’t have an intraoral scanner but would like to try one for free, we offer special promotions.
Check out our promotion page here.
Which intraoral scanner brands Dentlink support?
We support the following intraoral scanner brands:
iTero, Dentsply Sirona, Medit, 3Shape, Carestream, Planmeca, SHINING 3D, DEXIS, Alliedstar, and Straumann.
How long does it take to get my dental prosthesis delivered?
Less than 2 weeks — guaranteed speed you can trust.
With FedEx, DHL, and UPS, plus an optimized production workflow, your high-quality dental prosthetics arrive quickly and reliably.
If a physical impression is used, the turnaround may extend up to 3 weeks.
Which countries does Dentlink support?
Dentlink is currently available in the United States, Canada, the U.K., Australia, and New Zealand. We’re actively expanding to additional countries—so stay tuned.
What payment methods are accepted?
We accept credit cards and Wise wire transfers.
When do I get charged?
We charge monthly for completed orders.
Are refunds or remakes available?
All devices are custom-made and non-refundable.
Concerns must be addressed through quality assurance processes.
How do I place an order?
Once connected, your scanner uploads orders to Dentlink automatically.
What types of dental prosthetics can I order?
Dentlink provides a full range of dental solutions—from restorations to linkGuide, our surgical guide designed for precise and predictable implant procedures.
Can I upload intraoral scans and STL files?
"Yes.
Dentlink fully supports digital workflows, including intraoral scans and STL file uploads."
Can I track my order status?
"Yes.
You can track your order status in real time through the Dentlink platform, from production to shipping."
Can I communicate with the lab during production?
"Yes.
Dentlink allows direct communication with the lab throughout the production process via LinkTalk case messaging."
What if I need to modify or cancel an order?
"You can modify or cancel an order before production begins.
Once production has started, changes may be limited or not possible."
How are Lab Technicians selected and verified?
Dentlink partners only with carefully vetted technicians. Each lab is evaluated based on quality standards, certifications, production capability, and reliability before being approved.
What languages does Dentlink support?
Dentlink supports English, with additional languages planned as we continue to expand.
I’m a DSO. Is customized pricing available?
"Yes. Dentlink offers customized pricing for DSOs based on order volume, workflow needs, and contract terms.
Please contact our sales team to discuss a tailored plan."
What is Dentlink?
Dentlink is a top-tier digital dental lab that services across the world.
Dentlink makes it easy to:
- Manage digital lab orders seamlessly
- Enable real-time communication between dentists and technicians
- Track cases end-to-end with full visibility
- Stay connected through the app, anytime and anywhere
What is Digital Dentistry?
Digital dentistry is the use of digital tools to diagnose, design, manufacture, and manage dental treatments more accurately, efficiently, and predictably than traditional methods.
Is Dentlink right for me?
Dentlink is a perfect solution, if
✔ You’re a dentist or dental clinic looking for an efficient digital workflow to outsource lab work.
✔ You want access to high-quality, cost-competitive dental prosthetics from skilled technicians.
✔ You value communication and tracking tools to coordinate digitally with labs.
✔ You're open to international lab sourcing and digital file sharing rather than traditional analog impressions and shipping.
Dentlink is worth considering if you are a dental professional who wants to modernize and streamline how you order, track, and communicate lab work digitally, potentially saving time and costs.
What's the onboarding like?
Getting started is simple, straightforward, and completely free.
Just sign up and connect your scanner—it takes only 10 minutes.
If you need any assistance, our Customer Success Team will contact you after sign-up and walk you through the entire process.
Keep an eye on your inbox!
How much do you charge for Dentlink? Is it Expensive?
We only charge for the dental prosthesis you order.
Everything else? Absolutely free. No hidden fees or subscription costs.
To give you an idea of pricing:
• A single zirconia crown starts at around $75 per unit
• An implant crown with a custom abutment is $200 per unit
To view the full pricing list, sign up here and select your country.
What if I don't have a intraoral scanner?
Don’t worry!
We accept both physical impression cases and digitally scanned cases.
Please note that sending physical impressions may take up to 3 weeks to receive your dental prosthetics.
Digital scans typically offer a faster turnaround.
If you don’t have an intraoral scanner but would like to try one for free, we offer special promotions.
Check out our promotion page here.
Which intraoral scanner brands Dentlink support?
We support the following intraoral scanner brands:
iTero, Dentsply Sirona, Medit, 3Shape, Carestream, Planmeca, SHINING 3D, DEXIS, Alliedstar, and Straumann.
How long does it take to get my dental prosthesis delivered?
Less than 2 weeks — guaranteed speed you can trust.
With FedEx, DHL, and UPS, plus an optimized production workflow, your high-quality dental prosthetics arrive quickly and reliably.
If a physical impression is used, the turnaround may extend up to 3 weeks.
Which countries does Dentlink support?
Dentlink is currently available in the United States, Canada, the U.K., Australia, and New Zealand. We’re actively expanding to additional countries—so stay tuned.
What payment methods are accepted?
We accept credit cards and Wise wire transfers.
When do I get charged?
We charge monthly for completed orders.
Are refunds or remakes available?
All devices are custom-made and non-refundable.
Concerns must be addressed through quality assurance processes.
How do I place an order?
Once connected, your scanner uploads orders to Dentlink automatically.
What types of dental prosthetics can I order?
Dentlink provides a full range of dental solutions—from restorations to linkGuide, our surgical guide designed for precise and predictable implant procedures.
Can I upload intraoral scans and STL files?
"Yes.
Dentlink fully supports digital workflows, including intraoral scans and STL file uploads."
Can I track my order status?
"Yes.
You can track your order status in real time through the Dentlink platform, from production to shipping."
Can I communicate with the lab during production?
"Yes.
Dentlink allows direct communication with the lab throughout the production process via LinkTalk case messaging."
What if I need to modify or cancel an order?
"You can modify or cancel an order before production begins.
Once production has started, changes may be limited or not possible."
How are Lab Technicians selected and verified?
Dentlink partners only with carefully vetted technicians. Each lab is evaluated based on quality standards, certifications, production capability, and reliability before being approved.
What languages does Dentlink support?
Dentlink supports English, with additional languages planned as we continue to expand.
I’m a DSO. Is customized pricing available?
"Yes. Dentlink offers customized pricing for DSOs based on order volume, workflow needs, and contract terms.
Please contact our sales team to discuss a tailored plan."
Got any more questions?
Got any more
questions?
If you’re new to Dentlink or looking to elevate your digital
dentistry experience, this section will help you learn more about us.
If you’re new to Dentlink or looking to elevate your digital dentistry experience, this section will help you learn more about us.